Shipments and delivery

Electronic purchase/order procedure.

To buy online, the client must be over 18 years old and with full legal capability to act. The first step the client should take is the registration. During the registration, the client must provide name, surname, his electronic address, his password as well. The client is obligated to provide true and correct information, mandatory for its identification. The password is personal and should be kept confidential and not disclosed to any other person. The client will have access to his personal data in Customer space or in case when the client will make an order, the client must be identified in advance through user name and password, taking in consideration that the password does not serve to make payments.

The client performs the order through the procedure described on the website and confirms detailed summary of the order, which contains information on the product ordered and its price. HD red carpet Albania will not take any responsibility if in the relevant customer account purchases or orders another person who has taken the username or password with or without the knowledge of the relevant client. Verification of data and provision of his client’s bank card numbers constitutes signature and expresses hidden acceptance of all transactions made by the client on the website of HD red carpet Albania.

HD red carpet Albania will not take any responsibility if the card bank, details of which are set in order to perform a payment is declared stolen or lost, in case the relevant bank confirms the payment. HD red carpet Albania is not responsible if the website doesn’t work, which can delay or prevent the performance of electronic orders, due to the events beyond the reasonable control of HD red carpet Albania or due to maintenance work carried out on the respective website HD red carpet Albania.

Products and price

Visiting website www.hdredcarpet.com, you, as a client will be informed about the main features of the products on this site. Any information regarding the description of the products, their characteristics and prices will be displayed with detailed specifications on the website. However, the clients have the right to know the manner of use or any other information that accompanies the products delivered or placed on the products or its packaging, such as instructions for use. Considering that buying electronically does not offer the ability to display usage instructions or other documents, the Customer may choose to recognize them after the purchased product to is delivered as take delivery of or can visit one of the shops of HD red carpet Albania for to see the relevant product.

The Internet offers a different shopping experience from buying in store. In other words, we inform you that the pictures that appear on the website to illustrate the products may not always display the view and real product’ s features such as colour, size or format, which may not always coincide with the description (in text) of the product concerned. HD red carpet Albania does not take any responsibility in case of any inaccuracies or inconsistencies in the product illustration. HD red carpet Albania does not guarantee availability of any product published on the website

Availability of products means availability in stock. In case of lack of availability of the product, HD red carpet Albania undertakes to inform the Client as soon as possible by his contacts established during online purchasing, but in any case within 48 hours of order confirmation.

The prices set on the website of HD red carpet Albania are net prices with VAT included. The prices set for the products do not include the delivery costs which are the responsibility of the Client who chooses the delivery of products to the address specified by him. In case of any mistake in writing about the prices of one or several products, HD red carpet Albania shall notify the Customer for the mistake. Client is free to choose to continue to the end of the transaction or to terminate it.

Confirmation of order.

After purchasing the product (s) electronically, HD red carpet Albania confirms immediately to the client the receipt of the order. In addition, the Client will receive a message through his email, confirming the purchase electronically and contains information on the product, quantity, price and order number.

Customer order will be considered accepted only after its confirmation by HD red carpet Albania. Customer order may be reviewed by HD red carpet Albania  and consult with the Client especially in case of absence of the product chosen on website by the customer. HD red carpet Albania informs the customer of each case. Transportation costs to destination apply only if the service is required by the Client during electronic purchasing. The client will be notified for the payment of shipment costs which are added to the price of products ordered.

Payment methods 

The customer can make the payment with: 

1. Payment with bank account. 

2. Paypal
3. Bank debit card or credit card (of any kind).

If HD red carpet Albania inds impossible to accomplish a part of the order for reasons that have nothing to do with HD red carpet Albania, customer payment shall be reduced by the price of the unsent products and relevant shipment fees , once notified respectively for this changes.

Note:

• HD red carpet Albania uses computer programs approved by Visa International and MasterCard Worldwide to the latest standards of security (128-bit SSL).
• During the payment, the client automatically connects with the payment server, part of Data Processing Center Control System. Bank data of the client, protected through encryption, does not pass through HD red carpet Albania Electronic Systems and are not saved in these systems.

Product delivery

Delivery of products will be performed within 3 days from the day after order confirmation from HD red carpet Albania. In case of absence or delay, you will be notified by HD red carpet Albania to postpone the deadline for delivering. Client is free to choose whether wants to accept or cancel the order. Product delivery can be carried out only on the territory of the Republic of Albania. Delays in products delivery or order failure do not mean compensation of Customer or its suppliers.

HD red carpet Albania through the transporters will deliver the ordered products to the address set by the Client, in the nearest location accessible by means of transport. Client undertakes to take the delivered products on its behalf or on behalf of the person to whom the order is carried out at the address given by him during the order performing. During the delivery, the Client or authorized person must prove his identity and show the order confirmation which contains the order number and authorization in case of withdrawal by a third person.

During the control of the products delivered, if the client finds out that the wrapping or product packing is damaged, the products are missing or damaged, the Customer must describe all the remarks written in the act of receiving and obtain the signature of the carrier and will keep a copy of the document. These remarks should be clear (determination of damages) in order to be considered by HD red carpet Albania for the replacement product.

• If HD red carpet Albania or transporter cannot deliver products because customer’s fault, such as respecting the schedule set for the delivery of products, lack of communication of particular conditions of access, the Client loses the right to refund delivery costs. The costs of returning the product will also be deducted from the refund of the product price. If the client wants another delivery, he is obligated to pay in advance the delivery costs.